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Professional Services | New England Copy Specialists Skip to main content
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Professional Services

Providing Expert Managed Services To Maximize Your ROI



Consulting Services

New England Copy Specialists’ Business Consulting Services offer the right mix of people, product knowledge, and experience. We ask the right questions, helping you arrive at the right solutions.

We take time to fully understand your workflow, ensuring that what you buy really does solve the problem. This approach has served our customers well for 50 years and running. We won’t just “sell” you what we have on sale that day!

DOCUMENT WORKFLOW ASSESSMENT

Design & Management Strategy


New England Copy Specialists will work with you to streamline your company’s paper workflow!

Whether you need to move a single workgroup or your entire enterprise from paper to an electronic document management system, New England Copy Specialists has Document Management Specialists and Certified Document Imaging Architects (CDIA+) that will work with you to design and streamline your company’s paper workflow.

GRAPHIC ARTS & PRODUCTION CONSULTING SERVICES

Graphic/Color Consulting


NECS Color Specialists can show you how to get the color your business documents need with a Canon Imagerunner, HP, or Konica Minolta solutions. NECS has factory trained color experts that can show your graphic artists how to get color output that is both predictable and reproducible.

Production Print Consulting


NECS has expert Print Production Consultants that can work with you to bring printing work back “in house,” saving you time and money while giving you tighter control of your documents.

Large Format Consulting


Today’s large format devices are truly multifunctional and cost-effective. NECS has Large Format Specialists that can show your company how to print, scan, or copy large format documents in B&W or color.


Managed Print Services

Reduce the IT administrative burden, while eliminating device downtime and the disruptive management of print supplies. Our program provides the structure needed for absolute accuracy in managing your environment with the flexibility to accommodate your unique printing needs. Never over-order or run out of supplies again.

HOW CAN NECS HELP?

Cloud-Based Solution:
Easy software integration and automated supplies replenishment.

Predictive Analytics:
Comprehensive algorithms that look at usage patterns rather than remaining toner levels.

Simplified Delivery:
Customized Supply Routing Labels deliver the right supply, to the right device, every time.

Exclusive web-based portal and mobile app allow you to manage all aspects of your print, including:

  • Real-time status
  • Supplies remaining details
  • Supplies shipment tracking
  • Request service and support
  • And more!

Print Fleet Management

This can mean many things to many people. In large print environments, we can track what is being printed, scanned or faxed quietly in the background. Management may mean controlling who can perform tasks at a multifunction device, limiting color use to certain individuals, or routing large print jobs to the most cost-effective output engine.

HOW CAN NECS HELP?

NECS can consult your business on the best fit for your needs, based on your current devices and future needs. Mobile printing and scanning to the cloud or integrated fax systems are all within the realm of possibility. Let the experts that have deployed these solutions all across New England help your implementation go smoothly.

RFID card integration and PIN code access control can all be integrated into a seamless network package that leverages Active or Open Directory users in LDAP. NECS has a wide portfolio of “Software” products that can accomplish these tasks, including two of the most popular solutions in the marketplace, Papercut and UniFLOW. Follow-Me printing and “Identified Scanning” means no more generic scans from the “Copier”! There are a number of considerations when corralling your fleet of devices and the details matter. Maximize your investment in state of the art technology while maintaining security and flexibility.


HP & NECS - Device as a Service (DaaS)

We know that for the majority of businesses, regardless the size or the industry, there is a high need of a better and unified way to secure and manage the evergrowing ecosystems of devices, along with reducing IT workload while maximizing budget.

To help you solve these isuess, NECS offers you HP DaaS. HP DaaS delivers a modern consumption model that simplifies how commercial organizations equip users with the right hardware, support, fleet management, and lifecycle services to get the job done – improving end-user productivity, IT efficiency, and cost predictability.

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Iron Eagle Support

Total peace of mind and convenience at an affordable price. With NECS’ Iron Eagle Support, your technical issues will be resolved remotely when possible eliminating office disruption and saving time. Our factory trained technicians will ensure all network devices are healthy with updates and security patches. Stop outsourcing your IT and save time and money with NECS.

NETWORK SERVICES SUPPORT INCLUDES

  • Print Driver Support – including installation, configuration and training
  • Scan to Email Support
  • Scan to Folder Support
  • Phone and Remote Desktop Support
  • Account code and/or Job accounting
  • Print to Mailbox, and Secure Print
  • Equipment reconfiguration after network change or relocation
  • Address Book configuration and training
  • Desktop Faxing
  • Training and support for I.T. staff on configuring features such as network scanning, desktop faxing, and systems utilities

BENEFITS

Peace of mind
Protect your network devices by factory trained technicians.

Convenience
Solve technical issues remotely if possible. Eliminate office disruption and decrease the length of time to resolve issues.

Reliability
Ensure all network devices are healthy, current updates and security patches.

Cost
Stop calling outsourced IT and save time and money with NECS.

EXCLUSIONS:

  • Network connectivity problems caused by user’s network affecting the device’s ability to perform its function is the responsibility of the customer. For example, network switches, router/gateway, wiring, etc.
  • Software support for products like uniFLOW, PaperCut, ECopy, and others are covered separately under professional services

HOURS OF SERVICE AVAILABILITY:

  • Service will be available Monday to Friday from
    8:00 am to 5:00 pm, excluding holidays.
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Submit A Meter Reading

You can now submit meter reading requests through our website!

Submit Meter Reading Request

Place A Service Call

Place a Service Call and our team will be happy to assist you!

Place A Service Call

Financing Options

Achieve your goals with our in-house financing.

FINANCING PARTNERS

NECS offers flexible financing options for both our hardware and software solutions. Our financing partners provide industry leading service and support to both NECS and our customers. Our dedicated leasing admin will work with you to find the partner that makes sense for your organization.

Why lease? Because it helps conserve capital, provides a hedge against inflation, and reduces your risk of equipment obsolescence. To find out if leasing is right for your organization, contact us today.

Contact Us Today to Learn More